Refund policy

Refund Policy

Last Updated: June 2026

At HomeBloomHub, customer satisfaction is our priority.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase must be provided.

Non-Returnable Items

The following items may not be eligible for return:

  • Gift cards

  • Downloadable products

  • Personalized or custom-made items

  • Clearance or final-sale items

  • Certain hygiene-sensitive products

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

  • Order number

  • Description of the issue

  • Clear photos of the product and packaging

Refund Process

Once your returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed within 7 business days.

Refunds will be issued to the original payment method used for purchase.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.

  2. Contact your credit card company.

  3. Contact your bank.

Processing times may vary depending on financial institutions.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Contact

For refund requests, contact:

Email: support@homebloomhub.store

Website: www.homebloomhub.myshopify.com